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Privacy Policy

How we collect, use, and protect your personal information.

Broadly speaking we gain access to personal information in one of two ways, either as part of a contracted client engagement, or during our marketing and sales activities.

If you have questions, suggestions, or concerns about this policy, or about our use of your information, please contact us at [email protected].

1.0 Contracted Client Engagement

Arinite supply a range of consultancy services and software designed to assist our clients in identifying and controlling health and safety risk in their workplace. Our aim is to assist our clients to comply with all relevant laws and policies.

To help our clients achieve these objectives we receive and use confidential information including, on occasion, personal data.

Any personal data we collect, record or use in any way will be protected to ensure that we fully comply with the General Data Protection Regulations (GDPR). We work hard to keep your data safe. We use a combination of technical, administrative, and physical controls to maintain the security of your data.

Personal information is any information about an individual from which that person can be directly or indirectly identified. It doesn't include anonymised data, i.e. where all identifying particulars have been removed.

Basic account information

As part of the process of becoming an Arinite customer we collect information we need to communicate with you such as contact names, email addresses, office address and phone numbers. This is the only personal information we need to create the account.

We use this information to provide the contracted services and to keep you abreast of relevant changes in health and safety legislation.

We do not share your account information with anyone other than those people specifically assigned to deliver the contracted services.

We keep your account information for as long as your account is in existence because we need it to operate your account.

We also use your contact information to promote new Arinite services, fact sheets or products that we think you would be interested in. To opt out from receiving such promotional information please email [email protected] or contact us via www.arinite.com.

Sensitive personal information

To enable us to provide the health and safety advice you have contracted us to deliver we will from time to time be given access to potentially sensitive personal information. To the extent that information we collect is health data or another special category of personal data subject to the UK General Data Protection Regulation ("GDPR") or the Data Protection Act 2018, we ask for your explicit consent to process the data.

This information may be provided to us by you or your staff originating from:

  • Accident and incident reports
  • Display Screen Equipment (DSE) Risk Assessments
  • Stress Audits
  • Fire Risk Assessments
  • Health and Safety Audits and Inspections
  • Disability Audits
  • Training

We do not share this information with anyone other than for legal reasons or to protect the physical safety of an individual, nor do we use this information for any type of promotional or marketing activity, either to the specific individual concerned or to anyone else.

We retain this information for the minimum possible period specified in the terms and conditions of our health and safety services contract. Paper data is scanned and indexed then destroyed in a secure facility. Any digital data is encrypted and stored in secure online servers and then deleted at the end of the agreed retention period.

When carrying out an assessment that results in us collecting personal information we will notify each individual concerned letting them know what we intend to do with the data, how it will be stored and giving them specific instructions for contacting us if they want to obtain a copy of the data or to ask us to delete the data prior to the end of the agreed retention period.

2.0 Marketing and Sales Activities

When you visit the Arinite website, we receive certain usage data, for example, when you view or search content, download factsheets or complete forms.

We also collect data about the devices and computers you use to access the website, including IP addresses, browser type, the referring web page, pages visited, location (depending on the permissions you have granted us), and cookie information.

We work with partners who provide us with analytics and advertising services. This includes helping us understand how users interact with the Arinite website, serving advertisements on our behalf across the internet, and measuring the performance of those advertisements. These companies may use cookies and similar technologies to collect information about your interactions with the other websites.

If you respond to our marketing activities and we enter a direct dialogue by phone or email and you subsequently decide not to become an Arinite client, we will ask for your permission to retain your contact information so that we can keep you informed of relevant health and safety information or to let you know about other Arinite products and services that may be of interest to you.

If you agree to stay in contact with us you will be able to reply to any of our communications and ask us to delete your contact information. We never share your personal contact information with third parties. The information is stored on secure cloud servers which are accessible only to specific Arinite staff who use two factor authentication each time they access the information.

3.0 Further GDPR Policy Information

Arinite's GDPR Policy does not just apply to our work with clients but also to:

  • People who contact us via telephone, email or social media
  • People who provide a service to us, e.g. individuals or sole traders
  • Contractors
  • Job applicants

In summary the key principles of GDPR and how they relate to the information you give us are listed below:

Right to access

You have a right to request copies of the personal information we hold on you, along with meaningful information on how it is used and who we share it with.

Right to rectification

If information we hold is inaccurate or incomplete, you have the right to have any inaccuracies corrected and for any incomplete data to be completed.

Right to erasure (the right to "be forgotten")

You have the right to request that your personal information is erased.

Right to restrict processing

You can ask us to restrict the use of your information.

Right to object to direct marketing

You can object to receiving direct marketing from us.

Your right to object to automated decision-making

You can object to decisions made about you using your information and undertaken by purely automated means.

Right to object to processing

You may object to our processing of your personal data pursuant to this privacy policy. Please contact us providing details of your objection.

Right to object to the use of your information for statistical purposes

You can object to us using your information for statistical purposes in some instances.

Right to data portability

You have the right to request that your information be compiled into a common, machine-readable format and either provided directly to you or sent by us to a third-party you nominate.

Right to complain

If you have a complaint about how we use your personal information, please contact us.

Contact Us

If you have a complaint about how we use your personal information, please contact us:

By post:

Warnford Court, 29 Throgmorton Street
London EC2N 2AT

Information Commissioner's Office (ICO)

If you remain unhappy with our response, you may raise a complaint with the supervisory authority responsible for data protection and privacy in the UK:

Address:

The Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow SK9 5AF

Arinite Limited reserves the right to update or amend this privacy policy at any time. We will issue a new privacy policy when we make significant updates or amendments.

For our unabridged GDPR Policy please email us at [email protected].

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